Zentech DF2000L Manual de usuario descargar pdf (Pagina 27)

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hot-line at: 1-866-584-3988. If the problem cannot be resolved with our

technicians on the phone, you will be given an RMA (Return Material

Authorization) number. You must obtain an RMA number prior to

mailing your device to Zentech for repair. Include the following items

carefully packaged with your shipment to Zentech:

• A copy of your original purchase receipt

• The assigned RMA number

• Your name and return shipping address

Mail the above items to:

ATTN: EZTV RMA

Zentech Manufacturing, Inc.

6980 Tudsbury Road

Baltimore, MD 21244

12. Troubleshooting

Following is a list of common problems and solutions.

No Picture:

• Verify that the cables are connected as shown in the set-up on page 8

of this user’s manual.

• If using the standard black cable connector (supplied) verify that your

TV is set to the same channel (3 or 4) as the selected switch on the

back of the converter box

• If using the AV (Red White Yellow) cable, make sure that the cables are

firmly inserted in both the back of the converter box and to the TV with

the matching colors.

• If using the AV (Red White Yellow) cable, use the TV buttons or TV

remote control to select different input options until the picture appears.

Cannot get a signal (or weak signal) for some channels:

• Verify that you antenna is fully extended.

• Use the “signal indicator” to view the signal strength on a channel that

you can view. Then, reposition the antenna until the signal strength is

strongest. Now, perform a new auto scan or manual scans.

No Sound:

• Use the TV remote or buttons to make sure that the sound is not muted

on the TV.

• Make sure that the sound is not muted using the EZTV remote.

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Zentech DF2000L Manual de usuario Pagina 27