Zentech DF2000 Guía para resolver problemas descargar pdf (Pagina 28)

whether your converter box is equipped to generate captions in this way, you should refer to the

user manual that came with the converter box. The converter box will come with instructions on

how to change the caption size, font (style), caption color, background color, and opacity. This

ability to adjust your captions is something you cannot do now with an analog television and

analog captions. Back to index

2. What do I do if I have problems with getting captions?

These difficulties generally could arise from two causes: 1) the consumer’s set-top box and/or

DTV are not properly set to allow closed captions to be displayed; or 2) there are technical

problems with the subscription television provider’s system that prevent closed captions from

being received and decoded by the set-top box and/or DTV.

If you turn on the digital-to-analog converter box and see a double row of overlapping captions,

it may mean you are seeing captions through both your TV and your digital-to-analog converter

box. You should turn off the closed captioning function either on your television or on the

converter box.

If you are able to get captions when you tune to one station, but not another, most likely this is

not a problem with your converter box. You should contact the television station airing the

program that does not have captions.

If you are using a digital-to-analog converter box with an analog TV set and cannot see any

captions, you should contact the manufacturer of the converter box.

If you have difficulties viewing closed captions on DTV programming, including HDTV,

received from your subscription television provider, you should:

consult any consumer information and manuals/guides on closed captions for DTV

programming provided by your subscription television provider;

ensure that the captioning function on your set-top box, if applicable, is turned on;

ensure that the captioning function on your DTV is turned on.

If you are still unable to view closed captions on DTV programming, you should contact your

subscription television provider for assistance.

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Zentech DF2000 Guía para resolver problemas Pagina 28