Check to make sure you plugged the coaxial wire that came with your converter box into the
“Out to TV (RF)” port on your converter box and the other end into the “Antenna In (RF)” port
on your TV.
Check to make sure you plugged the power cords on your converter box, TV, and if you are
using an indoor amplified antenna, your antenna into a power outlet and turned them all on.
If your converter box, TV and amplified antenna are on but are not receiving any channels, try
performing a channel scan through the menu system in the remote control that came with your
converter box.
If you are still having difficulty, a friend, neighbor, or family member may be able to assist you.
If you decide to hire someone to assist you, get the price in writing before you agree to the job,
and put any personal information you may keep in your home in a safe place.
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5. How do I make sure that I’m getting all the digital channels that are available in my
area?
You should perform a “channel scan” with your digital-to-analog converter box. Using the
instructions that came with your converter box, tune your TV to channel 3 or 4, access the proper
menu feature through your converter box’s remote control, and follow the on-screen set-up guide
to scan for available digital broadcast channels. The scan takes only 2-3 minutes and will help to
ensure that you are receiving the digital broadcasts that are available in your area.
During the initial set-up process for a new DTV receiver (either a digital television set or a
digital-to-analog converter box), the receiver should automatically scan for available digital
channels. You should repeat this scan periodically to make sure that you are receiving all of the
digital channels that are available in your area, and remember to do a re-scan on February 18,
2009. You should also perform a re-scan if you suddenly lose a digital channel that you had
previously received, as the station may have moved to a different channel location.
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6. What if I want to continue watching analog broadcast stations with a digital-to-analog
converter box?
If you want to continue watching analog broadcast stations in your area (low-power, Class A,
and TV translator stations are not yet required to stop broadcasting in analog), you should
purchase a digital-to-analog converter box that has analog pass-through
capability. This will
allow the analog signals to pass through the converter box and be tuned by your analog TV. If
you purchase a digital-to-analog converter box without analog pass-through capability, you can
use an “A-B switch” and/or a “signal splitter” and some extra cable to route the analog signals
around the converter box in order to watch analog broadcasts. Or, you can disconnect your
antenna from the converter box and re-connect it directly to your TV to watch analog broadcasts.
Check with the manufacturer of the digital-to-analog converter box and your retailer if you need
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